Your Privacy Matters

ej777 Privacy Policy — Your Data, Handled Right

At ej777, we take your privacy seriously. This page explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. No vague language, no hidden practices — just a straight explanation of how we handle your information.

Last Updated: January 2025

Privacy at a Glance

Six Things ej777 Commits to on Privacy

These are the core privacy commitments ej777 makes to every player. The full policy follows below — please read it in full.

We Never Sell Your Data

ej777 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you. We use it only to operate your account and improve your experience on the platform — nothing else.

SSL Encryption on Everything

Every piece of data transmitted between your device and ej777 is protected by SSL encryption. This includes your login credentials, payment details, and personal information. We use the same encryption standard used by banks and financial institutions worldwide.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. If you want to know exactly what information ej777 holds about you, or if you want to update or remove it, simply contact our support team and we will handle your request promptly.

Minimal Data Collection

ej777 only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal requirements. We do not collect data for the sake of it. If we don't need it, we don't ask for it.

Limited Third-Party Sharing

We share your data only with the third parties that are strictly necessary to operate the platform — payment processors like bKash and Nagad, identity verification services, and regulatory authorities where required by law. Every third party we work with is bound by strict data protection obligations.

Clear Data Retention Rules

ej777 retains your personal data only for as long as it is needed for the purpose it was collected, or as required by law. When your data is no longer needed, it is securely deleted or anonymised. We do not hold onto your information indefinitely.

Contents

This Privacy Policy applies to all users of the ej777 platform, including the website at ej777.org and the ej777 mobile application. By using ej777, you agree to the collection and use of your personal data as described in this policy.

01 Who We Are

ej777 is an online gaming and sports betting platform operated for players in Bangladesh. The platform is accessible at ej777.org and through the ej777 mobile application. For the purposes of this Privacy Policy, ej777 is the data controller responsible for your personal information.

If you have any questions about this Privacy Policy or about how ej777 handles your personal data, you can contact us at any time using the details provided in Section 12 of this policy. We take privacy enquiries seriously and will always respond promptly.

Data protection enquiries can be sent directly to our support team at [email protected]. Please include "Privacy" in the subject line so we can route your message to the right person.

02 Data We Collect

ej777 collects personal data in two ways — information you provide directly when using the platform, and information collected automatically through your use of the platform. Here is a breakdown of what we collect and why:

Data Type Examples How Collected
Identity Data Full name, date of birth, national ID number Provided during registration or verification
Contact Data Mobile number, email address Provided during registration
Financial Data bKash/Nagad/Rocket account number, transaction history Provided during deposits and withdrawals
Technical Data IP address, device type, browser, operating system Collected automatically when you use the platform
Usage Data Pages visited, games played, session duration, bet history Collected automatically through platform activity
Communications Data Support chat transcripts, email correspondence Collected when you contact our support team

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request you have made.

03 How We Use Your Data

ej777 uses your personal data for the following specific purposes. We do not use your data for any purpose that is not listed here without first obtaining your consent:

  • Account management: To create and maintain your ej777 account, verify your identity and age, and manage your account settings and preferences.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, and to maintain accurate financial records of all transactions on your account.
  • Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact our support team.
  • Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
  • Legal compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) requirements and age verification obligations.
  • Platform improvement: To analyse how players use ej777 and to improve the platform's features, performance, and user experience.
  • Responsible gaming: To monitor gaming activity and identify players who may be at risk of problem gambling, and to apply responsible gaming tools where appropriate.
  • Marketing communications: To send you promotional offers and updates about ej777, but only where you have opted in to receive such communications. You can opt out at any time.

ej777 never uses your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review. If automated processing is used in fraud detection, a human reviewer will always be involved before any account action is taken.

04 Legal Basis for Processing

ej777 processes your personal data on the following legal grounds:

  • Contract performance: Processing that is necessary to provide you with the ej777 service — including account management, payment processing, and customer support — is carried out on the basis that it is necessary to perform our contract with you.
  • Legal obligation: Some processing is required by law, including identity verification, age checks, and financial record-keeping for anti-money laundering compliance.
  • Legitimate interests: We process some data on the basis of our legitimate interests as a business, including fraud prevention, platform security, and improving our services. We always balance our legitimate interests against your privacy rights.
  • Consent: Where we rely on your consent — for example, for marketing communications — you can withdraw that consent at any time by contacting our support team or updating your account preferences.

If you want to know the specific legal basis for any particular processing activity, contact us at [email protected] and we will provide a clear explanation.

05 Who We Share Data With

ej777 does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

  • Payment processors: bKash, Nagad, Rocket, and other payment service providers receive the financial data necessary to process your deposits and withdrawals. These providers are bound by their own privacy policies and data protection obligations.
  • Identity verification services: We use third-party identity verification providers to confirm your identity and age during registration and when processing large withdrawals. These providers receive only the data necessary to complete the verification.
  • IT and platform service providers: Companies that provide hosting, database management, analytics, and other technical services to ej777 may have access to your data as part of providing those services. All such providers are bound by data processing agreements that restrict how they can use your data.
  • Regulatory and law enforcement authorities: ej777 is required by law to share certain information with regulatory bodies and law enforcement agencies when requested. This includes reporting suspicious financial activity under anti-money laundering regulations.
  • Professional advisers: Lawyers, auditors, and other professional advisers may access your data where necessary in the course of providing services to ej777, subject to strict confidentiality obligations.

All third parties that process your data on behalf of ej777 are required to implement appropriate technical and organisational security measures to protect your information. We do not allow third parties to use your data for their own purposes.

06 Cookies and Tracking

ej777 uses cookies and similar tracking technologies to improve your experience on the platform, to keep you logged in between sessions, and to understand how players use the site so we can make it better.

We use the following types of cookies:

  • Essential cookies: These are necessary for the platform to function. They keep you logged in, remember your preferences, and enable core features like deposits and withdrawals. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics cookies: These help us understand how players navigate ej777 — which pages are most visited, where players spend the most time, and where they encounter problems. This data is used in aggregate and is not linked to your personal identity.
  • Preference cookies: These remember your settings and preferences, such as your preferred language or display settings, so you don't have to set them every time you visit.
  • Marketing cookies: Where you have consented, these cookies allow us to show you relevant promotional content. You can withdraw consent for marketing cookies at any time through your browser settings.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ej777 platform. For more information on managing cookies, refer to your browser's help documentation.

07 Data Security

ej777 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, destruction, or disclosure:

  • SSL/TLS encryption: All data transmitted between your device and ej777 is encrypted using industry-standard SSL/TLS protocols. This protects your login credentials, payment details, and personal information in transit.
  • Secure data storage: Personal data is stored on secure servers with restricted access. Only authorised ej777 personnel who need access to your data to perform their job functions can access it.
  • Access controls: ej777 uses role-based access controls to ensure that employees can only access the data they need for their specific role. All access to personal data is logged and monitored.
  • Regular security audits: Our platform and data systems are regularly reviewed and tested for security vulnerabilities. We act promptly to address any issues identified.
  • Incident response: In the event of a data breach that affects your personal data, ej777 will notify you and relevant authorities as required by applicable law, without undue delay.

While ej777 takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong password, don't share your login details, and contact us immediately if you suspect unauthorised access to your account.

08 Data Retention

ej777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Account data: Retained for the duration of your account and for a period of up to 5 years after account closure, as required for legal and regulatory compliance purposes.
  • Financial transaction records: Retained for a minimum of 5 years from the date of the transaction, in accordance with anti-money laundering regulations.
  • Identity verification documents: Retained for the duration of your account and for up to 5 years after closure, or longer if required by law.
  • Customer support communications: Retained for up to 2 years from the date of the communication, unless the matter relates to an ongoing dispute or legal proceeding.
  • Analytics and usage data: Retained in anonymised or aggregated form for up to 3 years for platform improvement purposes.

When your data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. If you request deletion of your account, we will delete or anonymise your personal data subject to any legal retention obligations that apply.

09 Your Rights

You have the following rights in relation to your personal data held by ej777. To exercise any of these rights, contact our support team at [email protected]:

Right of Access

Request a copy of the personal data ej777 holds about you. We will provide this within a reasonable timeframe at no charge.

Right to Rectification

Request correction of any inaccurate or incomplete personal data we hold about you. We will update your records promptly.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.

Right to Restrict Processing

Request that we limit how we use your data in certain circumstances, for example while a dispute about its accuracy is being resolved.

Right to Data Portability

Request a copy of your data in a structured, machine-readable format so you can transfer it to another service provider.

Right to Object

Object to processing of your data based on legitimate interests, including direct marketing. We will stop processing unless we have compelling grounds to continue.

ej777 will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, but we will always notify you if an extension is needed and explain why.

10 Children's Privacy

ej777 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating accounts.

If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on ej777, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to monitor their children's online activity and to use parental control tools to prevent access to gambling websites. ej777 supports all efforts to keep minors away from online gaming platforms.

11 Changes to This Policy

ej777 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, we will notify registered players via email or through an in-platform notification before the changes take effect. This gives you the opportunity to review the updated policy and, if you do not agree with the changes, to close your account and request deletion of your data.

We recommend checking this page periodically to stay informed about how ej777 protects your privacy. Your continued use of the platform after any changes to this policy constitutes your acceptance of the updated terms.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how ej777 handles your personal data, please get in touch with us. We are committed to resolving all privacy-related enquiries quickly and transparently.

  • Email: [email protected] — please include "Privacy" in the subject line.
  • Live Chat: Available 24/7 directly from the ej777 platform. Look for the chat icon at the bottom of any page.
  • FAQ: Visit our FAQ page for answers to common questions about accounts and data.

Our support team is available around the clock. Privacy and data requests are treated as a priority and are typically handled within 24 hours. For formal data subject access requests, please email us directly so we can process your request correctly.

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